The Frontline ceo

Grow your company by empowering every employee at every level to become a skilled and effective frontline decision maker

The Frontline CEO delivers the knowledge, strategies, and tactics you need to make the switch from an antiquated top-down leadership style to a flatter, more nimble system—in which every employee behaves and is treated like a leader.

About the Book

Today, the pace of change is so great that no company can afford to wait to respond to new developments. They need responsive and creative problem solving, and the most intelligent and efficient decision-making doesn’t come from the top—it comes from your employees on the frontlines who interact with customers and have the ability to see and respond to the shifting landscape before anyone else.

The leaders whose organizations are best able to innovate solutions, win customers, and boost profits during this era of rapid change will be the ones who realize that everyone, from the CEO down to the lowest level employee is a leader, and capitalize on that knowledge and use it to grow. In this book, Eric Strafel draws on 20 years of experience as a top executive at Fortune 500 companies to show you how to decentralize and democratize decision-making through every level of the workforce, while ensuring that the company stays aligned, that each employee understands the company’s underlying purpose, and that everyone works toward the same goal.

Today, the pace of change is so great that no company can afford to wait to respond to new developments. They need responsive and creative problem solving, and the most intelligent and efficient decision-making doesn’t come from the top—it comes from your employees on the frontlines who interact with customers and have the ability to see and respond to the shifting landscape before anyone else.

The leaders whose organizations are best able to innovate solutions, win customers, and boost profits during this era of rapid change will be the ones who realize that everyone, from the CEO down to the lowest level employee is a leader, and capitalize on that knowledge and use it to grow. In this book, Eric Strafel draws on 20 years of experience as a top executive at Fortune 500 companies to show you how to decentralize and democratize decision-making through every level of the workforce, while ensuring that the company stays aligned, that each employee understands the company’s underlying purpose, and that everyone works toward the same goal.

Invest in yourself today. Become a more impactful leader in life and business.

Leverage frontline leadership to improve corporate agility

Partner with customers and with frontline employees to maximize internal innovation

Create a highly engaged, empowered, and energized workforce in every department

Equip the company to break through barriers, overcome plateaus, and scale

Pre-order your copy of

The Frontline CEO

In this book, Eric Strafel draws on 20 years of experience as a top executive at Fortune 500 companies to show business leaders how to decentralize and democratize decision-making through every level of the workforce, while ensuring that the company stays aligned, that each employee understands the company’s underlying purpose, and that everyone works toward the same goal.
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